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Terms & Conditions – Radifizz Skincare

Last Updated: 20-2-2025

Welcome to Radifizz Skincare! By accessing our website (www.radifizz.com) and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully.

1. General Terms

  • These Terms & Conditions ("T&C") govern the use of Radifizz Skincare's website, products, and services.
  • By purchasing or using our products, you accept these terms.
  • Radifizz Skincare reserves the right to update or modify these T&Cs at any time without prior notice.

2. Product Information & Disclaimer

  • Our products are dermatologically tested and comply with the Drugs and Cosmetics Act, 1940.
  • Results may vary depending on skin type, lifestyle, and other factors.
  • Always conduct a patch test before using new skincare products.
  • Radifizz Skincare is not responsible for any allergic reactions, skin irritations, or misuse of our products. Consult a dermatologist if needed.

3. Ordering & Payments

  • All prices on the website are in INR (₹) and inclusive of applicable taxes.
  • We accept payments via Credit/Debit Cards, UPI, Net Banking, and Wallets through secured payment gateways.
  • Orders are confirmed only after successful payment. Radifizz Skincare reserves the right to cancel orders if fraudulent activity is suspected.

4. Shipping & Delivery

  • We ship orders pan-India within 3-7 business days.
  • Shipping charges (if any) will be displayed at checkout.
  • We are not responsible for delays due to courier service issues, natural calamities, or strikes.
  • If the package arrives damaged or tampered with, do not accept it and contact our support team immediately.

5. Returns, Refunds & Cancellations

Return & Replacement Policy

  • Returns are accepted only if:
    • The wrong product was delivered.
    • The product was damaged during transit.
    • The product is expired.
  • To request a return, contact support@radifizz.com within 7 days of delivery.

Refund Policy

  • Refunds are issued only for defective, damaged, or incorrect items.
  • Refunds will be processed within 7-10 business days after approval.

Cancellations

  • Orders can be canceled within 2 hours of placing them. After this period, cancellations are not allowed as the order is processed for shipping.

6. User Conduct & Restrictions

By using our website, you agree that you will not:

✅ Violate any applicable Indian laws or regulations.

✅ Engage in fraudulent activities (fake orders, payment fraud, etc.).

✅ Copy, distribute, or misuse website content without permission.

Violating these terms may result in legal action.

7. Privacy Policy & Data Security

  • We collect user data in compliance with India’s IT Act, 2000 and the Digital Personal Data Protection Bill, 2023.
  • Customer data is stored securely and is not shared with third parties without explicit consent.
  • Users can request data deletion by emailing support@radifizz.com.

8. Limitation of Liability

  • Radifizz Skincare shall not be held liable for:
    • Skin reactions due to individual allergies or misuse.
    • Losses due to incorrect application of products.
    • Any indirect or incidental damages arising from product use.
  • Total liability in any case shall not exceed the amount paid for the product.

9. Dispute Resolution & Governing Law

  • In case of disputes, we encourage friendly resolution through customer support.
  • If unresolved, disputes will be handled under the jurisdiction of the courts in [Your City], India.
  • These T&Cs comply with Indian Consumer Protection Laws and other applicable regulations.

10. Contact Information

For any inquiries or complaints, reach out to:

📧 Email: support@radifizz.com

🌐 Website: www.radifizz.com

By purchasing from Radifizz Skincare, you agree to these Terms & Conditions.

This T&C document protects your business from liability, ensures compliance with Indian laws, and prevents government interference while ensuring fair consumer protection. 🚀