Terms & Conditions – Radifizz Skincare
Last Updated: 20-2-2025
Welcome to Radifizz Skincare! By accessing our website (www.radifizz.com) and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully.
1. General Terms
- These Terms & Conditions ("T&C") govern the use of Radifizz Skincare's website, products, and services.
- By purchasing or using our products, you accept these terms.
- Radifizz Skincare reserves the right to update or modify these T&Cs at any time without prior notice.
2. Product Information & Disclaimer
- Our products are dermatologically tested and comply with the Drugs and Cosmetics Act, 1940.
- Results may vary depending on skin type, lifestyle, and other factors.
- Always conduct a patch test before using new skincare products.
- Radifizz Skincare is not responsible for any allergic reactions, skin irritations, or misuse of our products. Consult a dermatologist if needed.
3. Ordering & Payments
- All prices on the website are in INR (₹) and inclusive of applicable taxes.
- We accept payments via Credit/Debit Cards, UPI, Net Banking, and Wallets through secured payment gateways.
- Orders are confirmed only after successful payment. Radifizz Skincare reserves the right to cancel orders if fraudulent activity is suspected.
4. Shipping & Delivery
- We ship orders pan-India within 3-7 business days.
- Shipping charges (if any) will be displayed at checkout.
- We are not responsible for delays due to courier service issues, natural calamities, or strikes.
- If the package arrives damaged or tampered with, do not accept it and contact our support team immediately.
5. Returns, Refunds & Cancellations
Return & Replacement Policy
- Returns are accepted only if:
- The wrong product was delivered.
- The product was damaged during transit.
- The product is expired.
- To request a return, contact support@radifizz.com within 7 days of delivery.
Refund Policy
- Refunds are issued only for defective, damaged, or incorrect items.
- Refunds will be processed within 7-10 business days after approval.
Cancellations
- Orders can be canceled within 2 hours of placing them. After this period, cancellations are not allowed as the order is processed for shipping.
6. User Conduct & Restrictions
By using our website, you agree that you will not:
✅ Violate any applicable Indian laws or regulations.
✅ Engage in fraudulent activities (fake orders, payment fraud, etc.).
✅ Copy, distribute, or misuse website content without permission.
Violating these terms may result in legal action.
7. Privacy Policy & Data Security
- We collect user data in compliance with India’s IT Act, 2000 and the Digital Personal Data Protection Bill, 2023.
- Customer data is stored securely and is not shared with third parties without explicit consent.
- Users can request data deletion by emailing support@radifizz.com.
8. Limitation of Liability
- Radifizz Skincare shall not be held liable for:
- Skin reactions due to individual allergies or misuse.
- Losses due to incorrect application of products.
- Any indirect or incidental damages arising from product use.
- Total liability in any case shall not exceed the amount paid for the product.
9. Dispute Resolution & Governing Law
- In case of disputes, we encourage friendly resolution through customer support.
- If unresolved, disputes will be handled under the jurisdiction of the courts in [Your City], India.
- These T&Cs comply with Indian Consumer Protection Laws and other applicable regulations.
10. Contact Information
For any inquiries or complaints, reach out to:
📧 Email: support@radifizz.com
🌐 Website: www.radifizz.com
By purchasing from Radifizz Skincare, you agree to these Terms & Conditions.
This T&C document protects your business from liability, ensures compliance with Indian laws, and prevents government interference while ensuring fair consumer protection. 🚀